Privacy Policy for ALEXILYA AB
Last updated: 25 May 2025
ALEXILYA AB (“we”, “us”, “our”) is committed to protecting the
privacy of individuals whose personal data we process in connection with our
web hosting, custom software design, and IT solutions services. This Privacy
Policy describes how we collect, use, disclose, and protect personal data,
in compliance with the
General Data Protection Regulation (GDPR) (Regulation (EU)
2016/679)1.
1. Data Controller
ALEXILYA AB
Address: Vinkelgatan 36, 60337 Norrköping, Sweden
Email: contact@alexilya.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
-
Contact information (e.g., name, email, postal address, phone number).
- Account credentials (e.g., usernames, hashed passwords).
-
Billing details (e.g., billing address, payment card information via
secure payment processors).
-
Technical data (e.g., IP address, browser type, device identifiers, server
logs).
- Communications (e.g., support requests, contact form submissions).
3. Lawful Bases for Processing
We rely on the following lawful bases under Article 6 GDPR to process
personal data:
-
Consent (Article 6(1)(a)) — when you have given clear
consent for us to process your data for a specific purpose.
-
Contract performance (Article 6(1)(b)) — to fulfill our
obligations under our service agreements.
-
Legal obligations (Article 6(1)(c)) — to comply with
applicable laws, such as tax and accounting regulations.
-
Legitimate interests (Article 6(1)(f)) — to provide,
maintain, and improve our services and to protect against fraud and
abuse2.
4. How We Use Personal Data
-
Provide and manage web hosting, custom software development, and IT
solutions.
- Communicate with you regarding your account, billing, and support.
- Improve and personalize our services.
-
Monitor and ensure the security and integrity of our networks and systems.
- Fulfill legal and regulatory requirements.
5. Data Sharing and Disclosure
We may share personal data with:
-
Service providers who assist in payment processing, email
delivery, analytics, and hosting infrastructure.
-
Legal and regulatory authorities when required by law or
to protect our rights.
-
Successors or assigns in connection with a merger,
acquisition, or sale of assets, provided they agree to respect the privacy
rights contained herein.
All third parties processing personal data on our behalf are bound by
contract to implement appropriate technical and organizational measures to
protect your data.
6. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we
ensure that appropriate safeguards are in place, such as Standard
Contractual Clauses approved by the European Commission or transfer to
countries with an adequacy decision (Article 46 GDPR)3.
7. Data Retention
- Duration of our contractual relationship.
- Legal and regulatory obligations.
- Resolution of disputes and enforcement of agreements.
8. Your Rights
- Access your personal data.
- Rectify inaccurate or incomplete data.
-
Erase your data (“right to be forgotten”), subject to
legal exceptions.
-
Restrict or object to our processing of
your data.
-
Data portability — receive your data in a structured,
commonly used format.
-
Withdraw consent at any time (without affecting the
lawfulness of processing based on consent before its withdrawal).
To exercise these rights, please contact us at
contact@alexilya.com.
9. Security Measures
- Encryption of data in transit (TLS) and at rest.
- Access controls and authentication mechanisms.
- Regular security assessments and audits.
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience,
analyze site usage, and for marketing purposes. You can manage cookie
preferences via your browser settings or our cookie consent banner.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or
legal requirements. We will post the updated policy with a new “Last
updated” date.
